Effective Date: 01.01.2025

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Thank you for visiting the Tetworth Country Festival website ("www.tetworthcountryfestival.com"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services and interact with our website.

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1. Information We Collect

(a) Personal Information: When you make an enquiry, purchase tickets, book a stall, or interact with us, we may collect personal details such as your name, email address, phone number, postal address, and payment information.

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(b) Non-Personal Information: We may collect technical data, including your browser type, IP address, and referring website, to enhance the user experience and improve the performance of our website.

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2. How We Use Your Information

(a) Personal Information: We use your personal information to process ticket bookings, respond to enquiries, send event updates, and improve the services we offer.

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(b) Non-Personal Information: This data helps us analyse website traffic, track user engagement, and improve the design and functionality of our website.

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3. Information Sharing and Disclosure

(a) We do not sell or share your personal information with third parties, except as necessary to provide our services or where required by law.

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**(b) We may share your information with trusted third-party service providers who help us manage the website, process payments, or assist with event organisation and customer service. These providers are contractually obligated to handle your information securely and only for the purposes we specify.

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4. Cookies and Similar Technologies

(a) Our website uses cookies and similar technologies to enhance user experience, analyse site traffic, and personalise content. You can control cookies through your browser settings, but please note that disabling them may impact some website features.

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5. Security

(a) We take reasonable security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing personal information online.

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6. Your Rights

(a) You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise any of these rights, please contact us at info@addoevents.com.

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7. Third-Party Links

Our website may contain links to third-party websites, such as event partners or sponsors. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites before sharing your information.

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8. Children’s Privacy

(a) Our services are not intended for children under 13. If you believe that a child under the age of 13 has provided us with personal information, please contact us immediately.

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9. Changes to This Privacy Policy

(a) We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights, please contact us at: Email: info@addoevents.com

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Last Updated: 01.01.2025